CAIT ALEJANDRE
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Shipping

★FYI
At this time I do not ship internationally. However, I am open to doing so if I receive enough interest! Email me if you are and I will be more than happy to figure it out.

★ What are my shipping options? 
There is only one option at checkout which is "free". The costs to ship all items are included in their price total. 

★ When will my order ship?
Currently, I am shipping orders on Wednesdays. Once shipped, please be aware of the following expected delivery times:

For sticker only orders: 1-4 weeks delivery or sooner. Items are sent in an envelope.
For all other item orders: 5-7 business days or sooner. Items are sent in a rigid mailer or a small box.


★ Please review your address!! 
Putting the incorrect address on your order delays its shipping time. I'll send an email asking for a corrected address if there are any issues before shipping it off. If your order is returned due to an incorrect address, you’ll have to pay a little extra to cover the new shipping label.

Thank you!

General​

★ Do you accept returns? 
Unfortunately I do not accept returns, exchanges, or refunds. As an independent artist, I cannot afford to do so.

HOWEVER, if your item arrives damaged, I forgot something in your order, or you received the wrong item, please contact me at [email protected] or through this form. 

★ When can I expect an email back?
I only read and respond to emails Monday-Friday 9-5pm central time (with the exception of holidays). You should expect a response the same week that you sent your email. 

If you haven’t gotten a response, be sure to check your junk mail. If you still haven’t received a response, email me again!

★ Do you do commissions?
Yes! My rate varies depending on the project. Be on the look out for a standard price list coming soon! Till then, feel free to contact me via email at [email protected] or fill out this form.  

♡ ♡ ♡


© Caitlin Alejandre LLC. All rights reserved.

  • Artwork
  • Shop
  • About
  • FAQ
  • Contact